EKB News

WEST VIRGINIA....
FiberNet filed a petition this week claiming it has experienced "significant and ongoing problems" with Frontier Communications' system since July 1, when the acquisition of Verizon's land line network in West Virginia and 13 other states was completed. FiberNet claims Frontier's operational support system is so bad the state Public Service Commission should re-open the case that allowed Frontier to purchase the network. Frontier says it's been working very hard with FiberNet and all its customers the last three weeks to go through any and all problems, step by step, but there were a lot of issues backlogged by Verizon. Frontier says it values its customers and is committed to doing the right thing for them. FiberNet says Frontier's operational support system as presently constituted is substantially less sophisticated and far less automated than the former Verizon operational support system it was intended to replace.