Tuesday, August 12, 2008

 

Disney Keys To Excellence Coming To Prestonsburg.

Prestonsburg, KY - Disney Institute is bringing its renowned professional development program, the "Disney Keys to Excellence," to Prestonsburg at the Wilkson-Stumbo Convention Center on September 18, 2008.
Sponsored locally by Floyd County Chamber Of Commerce, the full-day event will give area professionals an opportunity to experience the business behind the Disney magic - proven strategies and best practices that are easily adaptable to their organizations.
"This is the only program that Disney Institute brings to the local business community," said George Aguel, senior vice president for Walt Disney Parks and Resorts who also leads the Disney Institute. "Participants from the Big Sandy area will discover Disney practices that they can incorporate into their own businesses. These strategies and tactics have been proven successful for more than 50 years."
Disney Institute programs are unique in the world of training. "What makes the Disney learning experience so different and meaningful is that we don't simply teach theory," said Aguel. "We give participants an 'insider's look' at business philosophies that have helped Disney to consistently rank as one of the world's most admired companies and brands. Engaging content is presented in an entertaining fashion and provides participants with tools that can literally transform their organizations."
The full-day "Disney Keys to Excellence" program is made up of four 90-minute sessions:
. Leadership, Disney Style - Highlights how effective leadership has
been the catalyst at Disney to drive employee and customer satisfaction from the Company's inception to today. Participants discover how Disney leaders exhibit values and behaviors that generate bottom-line results.
. Management, Disney Style - Examines the importance of integrating an
organization's corporate culture into selection, training and care.
Participants gain insight into ways Disney fosters a supportive environment that inspires employee pride and ownership.
. Service, Disney Style - Explores world-renowned Disney principles
for service excellence. Participants learn how to leverage a service infrastructure and service standards to constantly exceed expectations.
. Loyalty, Disney Style - Showcases practices that have helped Disney
build and sustain loyalty while creating one of the world's most trusted and revered brands. Participants discover ways to create powerful relationships that can help retain customers for life and techniques for effectively delivering a brand promise.

Program registration is $350.00 per person and includes all course materials and lunch. Seating is limited and payment must be received upon registration! For more information or to register, call Mandy Stumbo at the Floyd County Chamber Of Commerce at (606) 886-0364.





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